Frequently Asked Questions

  • We provide the following services, each customizable to fit your home's unique needs:

    • Mini Reset (Standard Cleaning)

    • Deep Reset (Deep Cleaning)

    • Recurring Reset (Weekly, Bi-Weekly, or Monthly Service)

    • Move-In / Move-Out Reset

    • Rental Reset

    • Functional Reset (Home Organization)

    Not sure which service is right for you? We're happy to help determine the best fit for your space and goals.

  • Yes! We offer weekly, bi-weekly, and monthly recurring services designed to help maintain a consistently clean, functional, and stress-free home.

    Please Note: To ensure we provide the highest quality recurring service, all recurring cleaning plans begin with a one-time Deep Reset. This initial service allows us to bring your home to our maintenance standard before transitioning to ongoing weekly, bi-weekly, or monthly visits.

  • A Mini Recurring Reset is designed to keep your home consistently clean, comfortable, and manageable between deeper cleanings. This maintenance service focuses on the areas used most often, helping you stay ahead of everyday messes and reduce household overwhelm.

    Services may include:

    • Dusting accessible surfaces and furniture

    • Wiping and sanitizing high-touch areas

    • Cleaning and sanitizing kitchen countertops and sinks

    • Cleaning and sanitizing bathrooms, including toilets, sinks, mirrors, and showers/tubs as needed

    • Vacuuming carpets, rugs, and accessible flooring

    • Sweeping and mopping hard floors

    • Emptying trash bins and replacing liners (if provided)

    • General tidying and resetting of living spaces

    Please note that Mini Recurring Resets are maintenance cleanings and do not include the detailed tasks typically performed during a Deep Reset.

    **A one-time Deep Reset is required before beginning recurring services to establish and maintain our cleaning standards.

  • A Deep Reset is a comprehensive, top-to-bottom cleaning designed to address built-up dust, dirt, and grime throughout your home. This service focuses on areas that are not typically addressed during routine maintenance cleanings and helps restore your space to a fresh, manageable baseline.

    Deep Resets may include:

    • Detailed dusting of surfaces, baseboards, windowsills, blinds, and light fixtures

    • Thorough cleaning and sanitizing of kitchens and bathrooms

    • Cleaning cabinet fronts, appliance exteriors, and high-touch surfaces

    • Removal of buildup in showers, tubs, sinks, and fixtures

    • Vacuuming and mopping all accessible floors

    • Spot cleaning doors, door frames, and switch plates

    • Cobweb removal and attention to overlooked areas

    • Detailed cleaning of hard-to-reach and often-neglected spaces

    Every home is different, so services may be customized based on your home's condition, priorities, and specific needs.

  • Getting started is simple. Complete our intake form and tell us a little about your home and the support you're looking for. We'll review your information, provide a customized estimate, and help you schedule your appointment.

  • Pricing is based on several factors, including the size and condition of your home, the services requested, and the estimated time required to complete the reset. Every quote is customized to ensure you receive the level of service your home needs.

  • The Reset Room goes beyond standard cleaning by focusing on how your space feels, not just how it looks. Every service is intentionally designed to reduce overwhelm, restore order, and create a home that supports your daily life.

    Instead of a one-size-fits-all approach, each reset is fully customizable to your home’s needs and your personal priorities. We combine detailed cleaning with practical organization so your space stays easier to maintain long after the service is complete.

    The goal isn't just a clean home; it's a functional, calm environment you’ll look forward to getting back to at the end of each day.

  • You can contact The Reset Room by filling out our Contact Request Form on the website, and we’ll respond within 1-2 business days.

    You can also reach us directly at:

    Phone: (269) 910-4035

    Email: hello@theresetroom.io

  • Yes! Our team comes fully prepared with all of the necessary supplies and equipment unless otherwise requested.

  • No! However, if this is your first service with us, we would love to meet you! Upon booking, you will complete a short form indicating how you would like us to gain entry to your home so we can get to work!

  • Absolutely. We love pets! We simply ask that you let us know ahead of time if pets will be present so we can ensure a safe and comfortable experience for everyone.

  • We primarily provide services throughout the greater Kalamazoo area and surrounding communities. Not sure if you're within our service area? Give us a call at (269) 910-4035, and we'll be happy to discuss your location and available options!

  • Yes, a deposit is required to secure your appointment. It will be applied toward your total service cost and is only non-refundable if your appointment is canceled within 48 hours of the scheduled service.

  • We kindly request a minimum of 48 hours' notice for any cancellations or rescheduling requests; this allows us the opportunity to offer your appointment time to another client. To cancel or reschedule your appointment, please call or text us at (269) 910-4035.

    **Appointments canceled with less than 48 hours’ notice may result in the forfeiture of the deposit.

  • Yes. Appointments may be rescheduled with at least 48 hours' notice. Deposits will be transferred to the new appointment date, subject to availability.

  • If we are unable to access the property at the scheduled appointment time, the appointment may be considered a late cancellation and subject to applicable fees.